{"id":13,"date":"2026-01-21T20:29:09","date_gmt":"2026-01-21T12:29:09","guid":{"rendered":"https:\/\/www.vapenlabs.com\/?page_id=13"},"modified":"2026-01-29T12:58:01","modified_gmt":"2026-01-29T04:58:01","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.vapenlabs.com\/ro\/return-policy\/","title":{"rendered":"Politica de returnare"},"content":{"rendered":"

Politica de returnare<\/h1>\r\n

 <\/p>\r\n

1.\u00a0Perioada de returnare<\/strong>:<\/p>\r\n

Politica noastr\u0103 de returnare este valabil\u0103 timp de 60 de zile. Dac\u0103 au trecut mai mult de 60 de zile de la achizi\u021bionarea dvs., din p\u0103cate, nu v\u0103 putem oferi rambursare sau schimb.
\r\nV\u0103 rug\u0103m s\u0103 ne contacta\u021bi pentru rambursare sau orice \u00eentreb\u0103ri conexe.
\r\nV\u0103 vom r\u0103spunde \u00een termen de 2 zile lucr\u0103toare.
\r\nV\u0103 rug\u0103m s\u0103 nu returna\u021bi produsul direct produc\u0103torului.<\/p>\r\n

2.\u00a0Rambursarea (dac\u0103 este cazul)<\/strong>:<\/p>\r\n

Dac\u0103 ave\u021bi nevoie de o rambursare sau de orice alt serviciu de schimb, v\u0103 rug\u0103m s\u0103 nu ini\u021bia\u021bi o rambursare direct prin intermediul furnizorului de servicii de plat\u0103.<\/p>\r\n

\u00cen primul r\u00e2nd, contactul service@vapen.co. Vom r\u0103spunde la orice \u00eentreb\u0103ri pe care le ave\u021bi.<\/p>\r\n

Dup\u0103 primirea \u0219i inspec\u021bionarea return\u0103rii dvs., v\u0103 vom trimite un e-mail inform\u00e2ndu-v\u0103 c\u0103 am primit articolul returnat. De asemenea, v\u0103 vom informa despre aprobarea sau respingerea ramburs\u0103rii.<\/p>\r\n

Dac\u0103 este aprobat\u0103, rambursarea va fi procesat\u0103, iar suma va fi creditat\u0103 automat cardului dvs. de credit sau metodei originale de plat\u0103 \u00eentr-o perioad\u0103 specificat\u0103.<\/p>\r\n

Clien\u021bii sunt responsabili pentru costurile de transport \u00eenapoi.<\/p>\r\n

Taxele de transport nu sunt rambursabile.<\/p>\r\n

3.\u00a0Ramburs\u0103ri lips\u0103 (dac\u0103 este cazul)<\/strong>:<\/p>\r\n

Dac\u0103 nu a\u021bi primit rambursarea, v\u0103 rug\u0103m s\u0103 verifica\u021bi din nou contul dvs.
\r\nContacta\u021bi emitentul cardului de credit, deoarece poate dura ceva timp pentru ca rambursarea dvs. s\u0103 fie aprobat\u0103 oficial.<\/p>\r\n

Dac\u0103 a\u021bi completat to\u021bi ace\u0219ti pa\u0219i \u0219i \u00eenc\u0103 nu a\u021bi primit rambursarea, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi pentru asisten\u021b\u0103 suplimentar\u0103.<\/p>\r\n

4.\u00a0Schimb (dac\u0103 este cazul)<\/strong>:<\/p>\r\n

Accept\u0103m doar schimburi pentru articole defecte sau deteriorate.
\r\nDac\u0103 ave\u021bi nevoie s\u0103 schimba\u021bi acela\u0219i articol, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi prin e-mail pentru instruc\u021biuni detaliate.
\r\n
\r\n5.\u00a0Consumabile<\/strong>:<\/p>\r\n

Din motive de igien\u0103 \u015fi de siguran\u0163\u0103, nu accept\u0103m return\u0103rile obiectelor de consum deschise sau folosite. Materialele de consum includ, dar nu se limiteaz\u0103 la, lichide pentru \u021big\u0103ri electronice, bobine, capsule, cartu\u0219e, dispozitive de unic\u0103 folosin\u021b\u0103 \u0219i baterii.
\r\nOrice articole consumabile nu sunt eligibile pentru reexpediere.<\/p>\r\n

6.\u00a0Termeni \u0219i condi\u021bii promo\u021biei<\/strong>:<\/p>\r\n

Articolele promo\u021bionale sunt considerate v\u00e2nz\u0103ri finale.
\r\nDac\u0103 un articol promo\u021bional este considerat defectuos, vom rambursa sau oferi un credit de magazin numai pentru suma pl\u0103tit\u0103 pentru articol.
\r\nArticolele promo\u021bionale nu vor fi \u00eenlocuite.<\/p>\r\n

7.\u00a0Probleme de calitate<\/strong>:<\/p>\r\n

Pentru produsele achizi\u021bionate de la alte puncte de v\u00e2nzare cu am\u0103nuntul, v\u0103 recomand\u0103m s\u0103 solicita\u021bi asisten\u021b\u0103 de la locul achizi\u021biei.
\r\nDac\u0103 magazinul nu poate oferi asisten\u021b\u0103 sau servicii post-v\u00e2nzare, pute\u021bi solicita ajutor de la noi.
\r\nAcest lucru necesit\u0103 furnizarea echipei noastre de servicii pentru clien\u021bi a codului de siguran\u021b\u0103 pe ambalajul produsului \u0219i a fotografiilor sau videoclipurilor care demonstreaz\u0103 defectele produsului.<\/p>\r\n

Verific\u0103m cu aten\u021bie toate informa\u021biile de pe site-ul nostru. Cu toate acestea, pot ap\u0103rea erori ocazionale sau produc\u0103torii pot actualiza informa\u021bii de care nu suntem con\u0219tien\u021bi.
\r\nNe rezerv\u0103m dreptul de a corecta informa\u021bii inexacte \u0219i nu suntem responsabili pentru erorile de tip\u0103rire.<\/p>\r\n

 <\/p>","protected":false},"excerpt":{"rendered":"

Return Policy   1.\u00a0Return Period: Our return policy is valid for 60 days. If more than 60 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. Please contact us for refund or any related inquiries. We will respond to you within 2 business days. Please do not return the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":21,"comment_status":"closed","ping_status":"closed","template":"pagetext.php","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn Policy - VAPEN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vapenlabs.com\/ro\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy - VAPEN\" \/>\n<meta property=\"og:description\" content=\"Return Policy   1.\u00a0Return Period: Our return policy is valid for 60 days. If more than 60 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. Please contact us for refund or any related inquiries. 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