Our corporate service team is composed of a group of experienced, high -quality professionals. They have extensive industry knowledge and skills, and have a deep understanding and keen insight in customer needs. Our team is committed to providing comprehensive, professional and efficient services to corporate customers, thereby helping customers enhance competitiveness and achieve success.
professional team
Our service teams include professional talents in various fields, including strategic planning, marketing, human resources departments, financial management department t, IT technology department and Qc control department .Our team members have a high degree of education and rich practical experience. They can provide a comprehensive consultation and solution according to the needs of customers.
Our corporate service team also has advanced technology and management tools to help customers perform data analysis, business process optimization, project management and other aspects. Our team members continue to learn and innovate to maintain their leading position in the industry.
Our service team has always adhered to the principle of "customer first", and we always put customer needs in the first place to provide customers with the best quality services. Our customers come from all walks of life, including manufacturing, financial industry, medical care, etc. We will provide the most suitable solutions based on the characteristics and needs of the customer.
On the right side are frequently encountered problems sorting out, click to expand to view.
On the right side are frequently encountered problems sorting out, click to expand to view.
1. Kindly tell us to know which item, quantity, color, etc. you want to order.
2. Proforma invoice (PI) will be sent to you as per your order information.
3. Kindly check the PI. If everything is OK, we will delivery the goods ASAP after your payment.
4. The fastest and economic shipping way will be chosen to ship them to you.
5. Door to door service.
6. Check your package and make sure all of the goods can satisfy you.
1.Shipment methods: UPS, DHL, Fedex, TNT, EMS, Air express, etc.
2.Delivery time is within 12 hours after payment confirmed.
3.It will take 3~7days for shipping (depending on the destination country).
4.Any import charges or fees are buyer's responsibility.
(Please note that some remote place will take around 1-3 days more on delivery.)
1.The e cigarette has 12 months warranty after shipment except human factors.
2.All the products are strictly checked before packing,ensure the defective rate is less than 1%.
3.In case any defective occured during transportation or by improper use,
(we will send you replacements in your next order.In case the defective is over 1%, all the defective products should be returned for replacements.)
4.Buyer is responsible for the shipping of return and seller is responsible for the shipping of resending replacements.
10 pcs for sample order. 1000-10000 pcs for custom order accordingly
YES. Highly welcome your sample order to test our quality first.
Step 1: Confirm the details of customization.
Step 2: Place the order.
Step 3: Make the design file (you can send us directly, or we can make the design file for you, or we can send you the blank template then you fill the designs in it).
Step 4: Arrange the pre-production sample.
Step 5: Get your approval of the sample.
Step 6: Starting mass production.
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